Welcome to the DasyTee FAQs page! Below, you’ll find answers to commonly asked questions about our print on demand services and products.
General Questions
Q: What is DasyTee?
A: DasyTee is an online store that specializes in print on demand products. We offer a wide range of custom-designed apparel, accessories, and home decor items, all of which can be customized to reflect your unique style and personality.
Q: How does the print on demand process work?
A: The print on demand process begins when you place an order on our website. Once the order is received, we create and print your chosen design on the selected product. Each item is made to order and shipped directly to you.
Q: Can I customize the designs on the products?
A: Yes, absolutely! We offer customization options for most of our products. You can choose the design, color, and size according to your preferences before placing an order.
Order and Payment
Q: How do I place an order?
A: To place an order, simply browse our products, select your desired item, customize the design (if applicable), choose the size and quantity, and proceed to the checkout. Follow the instructions to complete your purchase.
Q: What payment methods do you accept?
A: We accept major credit cards, including Visa, MasterCard, American Express, and Discover. We also accept PayPal for a secure and convenient checkout process.
Q: Can I make changes to my order after it has been placed?
A: Unfortunately, once an order is placed, changes cannot be made. Please review your order carefully before completing the purchase to ensure accuracy.
Shipping and Delivery
Q: What are the shipping options and costs?
A: We offer standard and expedited shipping options. Shipping costs are calculated based on the shipping method selected, your location, and the weight of the package. You can view the shipping costs during the checkout process.
Q: How long does it take for my order to arrive?
A: Shipping times vary based on your location and the chosen shipping method. Typically, orders are processed within 1-3 business days, and shipping times range from 3-7 business days for standard shipping and 1-3 business days for expedited shipping.
Q: Do you offer international shipping?
A: Yes, we offer international shipping to many countries. Shipping costs and delivery times for international orders may vary. Please refer to our shipping information page for more details.
Returns and Exchanges
Q: What is your return policy?
A: We have a 30-day return policy. If you are not satisfied with your purchase, you may return it within 30 days of receiving the product for a full refund or exchange. Please see our Return Policy page for more details.
Q: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support at support@dasytee.com. Provide your order number and details about the issue, and we will guide you through the process.
If you have any additional questions or concerns not addressed in this FAQ, feel free to contact us at support@dasytee.com. We are here to assist you!